Technical expertise and response time make our service department work. The greatest strength of any service company is its people. Innovative Mechanical Solutions is proud to have the best, most experienced service technicians in the business on our team. Our mechanics average 10 years experience. Our clients demand top quality and we deliver!
IMS Inc. has developed a reputation for providing innovative products and solutions to address your emergency service needs. Our dedication to furnishing superior service and maintenance services will insure that your HVACR will operate flawlessly. Our goal is to diagnose commercial problems as expediently as possible and, to the best of our ability, inform our customers of the estimated repair costs. We work to provide our clients with a variety of options and assist in decisions that involve repair versus replacement of equipment.
Our company is committed to responding to our customer’s emergency needs or concerns in a timely manner. Our service department personnel are ready to respond to your needs with 24 hour, 7 day a week Emergency Service with Experienced, Highly Trained technicians. In addition to cell phones, each service technician has a hand held computer utilizing a wireless network to speed both dispatching and billing. Soon this system will allow our customers to view the progress of work orders on-line. We are accessible 24 hours a day, 7 days a week.
